Welcome to IU Health Primary Care - Upland

Appointments are necessary to see healthcare providers and nursing staff at the Health Center.  

Scheduling an Appointment

Please call the Health Center at 765-998-5050. Appointments are typically made for the same day or the next business day. Please call for an appointment as early as possible in the morning on the day you want to be seen. 

When you make your appointment, tell the office staff why you need to be seen. Staff may ask some additional questions which will help us to schedule you for the appropriate amount of time and with the appropriate staff. 

Your appointment will be to address one health concern. This will help us stay on time for other scheduled appointments. If you have additional concerns to discuss, you will be given another appointment. 

If you are under 18 years of age, you must have a signed consent from your parent/guardian. Please have your parent/guardian complete both forms below and submit them to the Health Center via fax or email.  

Contact the Health Center

Phone: 765-998-5050 
Email: bmpupland@iuhealth.org 
Fax: 765-770-0652 

Getting To Your Appointment

  1. Please arrive  15 minutes early  for your appointment in order to complete paperwork and consent forms.  
  2. Check in at the front desk for registration. 

  1. If you arrive past the start time of your appointment, it may be rescheduled. 
  2. If you need to cancel your appointment, please call 765-998-5050 at least 24 hours in advance. This will allow us to offer the appointment slot to another student who needs to be seen. 

  1. A valid Taylor ID and other official picture ID (such as a driver’s license). 
  2. A list of your medications, including dosage. 
  3. Information regarding any hospitalizations, surgeries or chronic medical conditions. 
  4. Your medical health insurance card or a copy of the front and back of the card. 
  5. A method of payment for any possible charges. 

Lab Testing 

The IUHealth lab can bill insurance for any laboratory testing that is sent from the Health Center. However, it is your responsibility to see if IUHealth lab is in-network with your insurance. 

If IUHealth lab is not in-network, your cost may be substantially higher. Only your insurance can tell you if the cost of lab testing will be covered. Please call your insurance company via the number on the back of your card to check on your coverage before you choose to have labs billed to your insurance. 

If you do not have insurance, please let us know at the time of your visit. 

Billing Insurance 

The Health Center does not bill any insurance for costs of services provided at the time of a visit. 

There may be out-of-pocket costs during a visit to the Health Center that is not covered by the Health Fee. 

If you want to have any services billed to your insurance, we recommend that you contact your insurance company. They will be able to direct you to a local primary care provider in your insurance network with whom you can establish as a new patient.