Student Accounts FAQs

• Students, to access your student account, simply go to myTaylor and click on "Pay My Bill."
• Parents must be authorized users so that the billing office can discuss your accounts with them. Your can grant this access through your student account home screen.
• Electronic Refunds—if you don't have a refund account, we will not issue refunds for overpayments or expense reports.
• Please clear your browsing history if you experience difficulties getting into your student account home screen. We suggest using a different search engine to log in or clearing your browsing history before logging in.

• Fall Billing Statements will be posted on July 19th and due on August 20th.
• J-Term and Spring Billing Statements will be posted on December 20th. Due on January 20th.
• Summer Billing Statements will be posted on May 20th. Due June 20th.

If the 20th falls on a weekend, the statement will be posted the Friday before. 

• Book fees are added to the student account after the term begins and students arrive on campus.
• If you are enrolled in a payment plan, the subsequent payments will be adjusted to include these fees.

If you have Financial Aid questions or questions regarding your student loans, please get in touch with finaid@taylor.edu.

Taylor University does not provide legal, tax, or accounting advice to students, and we are not responsible for any use you make of the information in this publication. The receipt of Form 1098-T needs to indicate eligibility for the tax credit.

How do I access the 1098T?

The 1098-T tax statement is available online at the Student Account site and on TOWER. It is highly recommended that you obtain the 1098-T from TOWER, as the TOWER version provides details of reported information needed for tax filing. In compliance with Taylor University’s electronic records, procedures, and policies, the 1098-T was not mailed via U.S. Mail as it is available online.

Please provide your 1098-T tax statement to your parent or add "view 1098T' as an option to their authorized user status and give access to the TOWER Proxy. Graduates and students not currently enrolled can still access their Student Account to obtain their forms. Use your Taylor ID (including the “@” sign) and Date of Birth (MMDDYY) to log in.

Why do the numbers on Form 1098-T not equal the amounts I paid to Taylor University during the year?

Box 1 only represents amounts paid for qualified tuition and related expenses (QTRE). It does not include payments made for room and board, insurance, health service fees, or parking, which, though necessary, are not considered mandatory education expenses for tax purposes. Secondly, Form 1098-T reports the amounts the student paid in a particular year for (QTRE), and the pay date does not necessarily correspond to the term attendance dates. For example, tuition for the Spring semester is typically billed in December, and payments and financial aid are posted for that billed term in the subsequent year. The best and most accurate source of information about the amounts you paid for qualified tuition and related expenses will be your Bills obtained in your student account home screen.

Qualified Tuition and related expenses: It is highly recommended that you obtain the
1098-T from TOWER, as the TOWER version provides details of reported information needed for tax filing.

If you have any questions regarding housing and meal charges or need to change meal plans, please contact housing@taylor.edu.

Payments can be conveniently made on our secure site using e-check or major credit cards (Discover, MasterCard, Visa, or American Express). While e-check payments do not incur additional charges, credit card transactions will be subject to a convenience fee of 2.95% per transaction.

Personal checks can be mailed or dropped off at our office. We do not take credit card payment in person or over the phone.

Address:
1846 Main St
Upland, IN 46989

• Fill out your outside scholarship requirements as soon as your billing statement arrives. This will give ample time for the scholarship before the billing due date.
• If you require Taylor's assistance in completing any forms for your external scholarship, kindly send the documents to billing@taylor.edu as soon as possible.
• All scholarship payments are split between Fall and Spring semesters unless designated otherwise by the scholarship provider. 
• Please mail checks to 1846 Main St. Upland In 46989-1001.

To view current payment plans and commonly asked questions, please visit our Payment Plans page.

• To receive a refund, a refund account must be set up in your student account home screen.
• Students must email billing@taylor.edu to request a refund.
• Refunds cannot be made until Actual aid is posted in September for the Fall Semester and February for the Spring Semester.
• The U.S. Department of Education regulations require that a credit created by Title IV funds (Federal Direct Stafford or Parent Loans, or Federal Grants) be refunded to the student and parent. Students will receive an email when a credit balance is from Title IV funds.

All students must agree to Taylor’s Student Financial Obligation & Tuition Repayment Agreement. This agreement confirms their commitment to paying all tuition and fees associated with their education. Students will find this agreement when they log into your student accounts page for the Fall Term.

• If you are considering using a 529 plan to cover your educational expenses, please contact your 529 plan after the semester billing statement is posted and request the payment.
• Most 529 plans offer the option for ACH wire payments. If your 529 plan requires a copy of your billing statement, you can obtain a copy on your student account home screen under the real-time statement option.
• If your 529 plan is being mailed, please make sure the check includes the student ID and name. Please mail checks to 1846 Main St., Upland, IN 46989-1001.
• 529 accounts cannot be used to pay for payments in the payment plan.